NEW & RETURNING PATIENTS
Make your first step easier.
Find practical information before your appointment.
A little preparation goes a long way.
Your first visit is a chance to explain your concerns and understand the next step. Book through the practice portal or call the office to confirm the appropriate provider and location.
What to bring
- Photo identification
- Insurance or payment information, when applicable
- Current medications, supplements, and allergies
- Relevant medical records and imaging reports
- Referral, claim, or authorization documents when requested
Forms and patient portal
Use the practice’s ChiroTouch portal for available appointment and patient options. Ask the office which forms need to be completed before your visit.
Insurance and payment
Contact the office with your plan information to confirm participation, benefits, authorization requirements, and potential out-of-pocket costs. Do not assume coverage from the service name alone.
Appointments after an accident or work injury
Call to discuss the appointment type and any records, claim information, or authorization needed. Bring details of care you have already received.
Questions or schedule changes
Call your office for scheduling questions or changes. Confirm the practice’s current cancellation policy when booking.
Common patient questions.
Do I need a referral?
Requirements vary by appointment type, insurance, and care situation. Confirm with the office before scheduling.
Is my insurance accepted?
Provide your plan details to the office so the team can confirm participation and requirements. Coverage is specific to your plan and services.
Can I choose a provider or location?
Tell the team your preference. They can confirm availability and whether that office offers the service you need.